After about 5 calls to Comcast, I finally got a knowledgeable tech-support guy who enabled my TG852G for both Internet & phone service. I had about 7 different Comcast reps (including supervisors) tell me that I absolutely could not use my own modem for phone service but they were all completely wrong (to put it nicely). ![]() However, in my experience, most Comcast representatives are ignorant that the TG852G can be used for both Internet & phone service and so you might have to call Comcast several times until you get a Comcast representative who is properly trained and can help you. ![]() The WiFi-enabled TG852G works perfectly for this. ![]() I am using the TG852G with Comcast for BOTH Internet AND phone service and consequently I am no longer paying Comcast’s $7/month modem rental fee.
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